Effective Date: 01/02/2025

LifeRite EMS, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, date of birth, and medical information necessary for transportation services.
• Billing Information: Payment details, insurance provider information, and any relevant financial data.
• Technical Information: IP address, browser type, and other usage details when you visit our website.

2. How We Use Your Information

We use the collected information for:

• Providing ambulance transport and related healthcare services.
• Processing payments and insurance claims.
• Communicating with you about our services.
• Improving our services and customer experience.
• Complying with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Healthcare Providers: To facilitate medical transportation and care.
• Insurance Companies: For billing and claims processing.
• Legal Authorities: When required by law or to protect our legal rights.
• Third-Party Service Providers: Who assist us in operating our business, under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

• Access, correct, or update your personal information.
• Request deletion of your data, subject to legal and operational requirements.
• Opt out of certain communications.

To exercise these rights, please contact us at (832) 881-2668 or visit us at 6214 Beverly Hill, Suite 34, Houston, TX 77057.

6. Cookies and Tracking Technologies

Our website may use cookies to improve user experience. You can set your browser to refuse cookies, but this may affect website functionality.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Phone: (832) 881-2668
• Address: 6214 Beverly Hill, Suite 34, Houston, TX 77057